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Frequently Asked Questions
Find answers to common questions about our pediatric services, appointments, billing, and clinic facilities. Can't find what you're looking for? Contact us directly.
Appointments & Visits
6 frequently asked questions
| # | Question | |
|---|---|---|
| 01 | How do I book an appointment?You can book an appointment by calling us at +91 91080 91744, WhatsApping us, or using the online form on our Contact page. We recommend booking in advance for regular checkups, but same-day appointments are available for sick visits. | |
| 02 | What are your consultation hours?OPD Timings are Monday to Saturday from 10:00 AM to 3:00 PM. We are closed on Sundays and public holidays. Emergency consultations may be arranged outside regular hours. | |
| 03 | What should I bring for the first visit?Please bring your child's previous medical records, vaccination card, birth certificate, any current prescriptions, and a list of medications your child is taking. For newborns, bring the hospital discharge summary. | |
| 04 | How long does a typical appointment last?A routine wellness visit typically takes 20-30 minutes. First visits may take longer (30-45 minutes) as we gather comprehensive health history. Sick visits are usually 15-20 minutes depending on the condition. | |
| 05 | Can I reschedule or cancel my appointment?Yes, you can reschedule or cancel your appointment by calling us at least 4 hours before your scheduled time. For no-shows without prior notice, a rebooking fee may apply. | |
| 06 | Do you offer home visits?Home visits are available for newborns and children who are too sick to travel. Please call our clinic to discuss availability and arrange a home consultation. |
Pediatric Services
6 frequently asked questions
| # | Question | |
|---|---|---|
| 01 | What age group does Dr. Sanjay Swamy treat?We provide comprehensive pediatric care for children from birth (including newborns and premature babies) through 18 years of age. This includes infants, toddlers, preschoolers, school-age children, and adolescents. | |
| 02 | What is included in a well-child checkup?A well-child checkup includes physical examination, growth and development assessment, vision and hearing screening, developmental milestones review, nutritional counseling, and age-appropriate vaccinations. | |
| 03 | Do you treat common childhood illnesses?Yes, we treat all common childhood illnesses including fever, cough, cold, ear infections, throat infections, stomach problems, skin rashes, allergies, and respiratory issues. | |
| 04 | What specialist consultations are available?We provide pediatric subspecialty care including developmental pediatrics, pediatric pulmonology, pediatric gastroenterology, and can refer to trusted specialists for cardiology, neurology, and orthopedics. | |
| 05 | Do you offer growth and nutrition counseling?Yes, we provide comprehensive growth monitoring, nutritional assessment, and personalized diet plans for children with growth concerns, obesity, underweight issues, or specific dietary needs. | |
| 06 | Can you help with behavioral and developmental concerns?We assess and manage developmental delays, ADHD, autism spectrum disorders, learning difficulties, behavioral issues, and can coordinate with therapists and psychologists for comprehensive care. |
Growth & Development
6 frequently asked questions
| # | Question | |
|---|---|---|
| 01 | How often should my child's growth be checked?Frequent checkups are recommended in the first year (e.g., at 1, 2, 4, 6, 9, and 12 months), followed by regular visits at 15, 18, 24, 30 months, and then annually. | |
| 02 | What happens during a developmental screening?We use standardized questionnaires and observation to assess your child's gross and fine motor skills, language, cognitive abilities, and social interaction. | |
| 03 | What if my child is not meeting milestones?Every child develops at their own pace. If a delay is identified, we will discuss early intervention strategies, additional testing, or specialist referrals as needed. | |
| 04 | Are growth charts different for boys and girls?Yes, we use gender-specific growth charts, typically from the WHO for children under 2 and the CDC or IAP for older children. | |
| 05 | What should I bring to a well-child visit?Please bring your child's health records, vaccination card, and any questions or concerns you have about their growth, behavior, or nutrition. | |
| 06 | Can you help with my child's picky eating?Absolutely. We provide tailored nutritional counseling to address picky eating and ensure your child receives adequate nutrients for healthy growth. |
Vaccinations
6 frequently asked questions
| # | Question | |
|---|---|---|
| 01 | What vaccinations do you provide?We provide all IAP-recommended vaccines including BCG, Hepatitis B, DTP/DTaP, Polio (OPV/IPV), Hib, PCV, Rotavirus, MMR, Varicella, Typhoid, Hepatitis A, Influenza, and optional vaccines like HPV and Meningococcal. | |
| 02 | Are painless vaccines available?Yes, we offer painless (acellular) vaccines which have fewer side effects like fever and pain. While slightly more expensive, many parents prefer them for their child's comfort. | |
| 03 | What if my child missed a vaccine?We create customized catch-up schedules for children who missed doses. It's never too late to catch up. Bring your child's vaccination record, and we'll plan the best approach. | |
| 04 | What are common vaccine side effects?Common side effects include mild fever, soreness at injection site, and fussiness for 1-2 days. Serious reactions are rare. We provide detailed guidance on managing side effects and when to seek help. | |
| 05 | Do you provide travel vaccinations?Yes, we offer travel vaccines including Yellow Fever, Typhoid, Hepatitis A & B, Japanese Encephalitis, and others based on your destination. Book a travel consultation 4-6 weeks before travel. | |
| 06 | How do I track my child's vaccination schedule?We provide a vaccination card and send reminders for upcoming doses. You can also call us anytime to check your child's vaccination status and next due dates. |
Emergency Care
6 frequently asked questions
| # | Question | |
|---|---|---|
| 01 | Do you handle pediatric emergencies?Yes, we provide 24/7 emergency pediatric care. For life-threatening emergencies, call our emergency helpline or proceed directly to our emergency department. | |
| 02 | What emergencies should I bring my child in for immediately?Seek immediate care for difficulty breathing, severe allergic reactions, high fever with rash, seizures, head injuries, severe vomiting/diarrhea with dehydration, accidental poisoning, or if your child is unresponsive. | |
| 03 | Is there a pediatric emergency hotline?Yes, our emergency helpline is available 24/7. You can also WhatsApp us for urgent queries. For life-threatening emergencies, always call emergency services or come directly to the hospital. | |
| 04 | What should I do if my child has a high fever?Give age-appropriate fever medication (paracetamol/ibuprofen), keep them hydrated, and dress them lightly. Seek immediate care if fever exceeds 104°F, child is under 3 months, or shows warning signs like rash, stiff neck, or lethargy. | |
| 05 | How do you handle trauma and injuries?Our emergency team is trained in pediatric trauma management including fractures, head injuries, burns, and lacerations. We stabilize, treat, and coordinate with specialists as needed. | |
| 06 | What poison control services do you offer?We provide immediate assessment and treatment for accidental poisoning and toxic ingestions. Call us immediately if your child swallows anything harmful - quick action is critical. |
Billing & Insurance
5 frequently asked questions
| # | Question | |
|---|---|---|
| 01 | Do you accept insurance?We provide detailed receipts and medical reports for insurance reimbursement. Direct cashless facility depends on your insurance provider and plan. Please check with our front desk for specific coverage details. | |
| 02 | What are the consultation fees?Consultation fees vary based on the type of visit (wellness checkup, sick visit, follow-up). Please contact our front desk for current fee structure. We believe in transparent pricing with no hidden charges. | |
| 03 | What payment methods do you accept?We accept cash, credit/debit cards, UPI payments (GPay, PhonePe, Paytm), and bank transfers. For planned treatments or surgeries, we can discuss payment plans if needed. | |
| 04 | Are vaccination costs included in consultation fees?No, vaccines are charged separately based on the specific vaccine. We offer both regular and painless vaccine options. Detailed cost breakdowns are provided before administration. | |
| 05 | Do you offer packages for newborn care?Yes, we offer newborn care packages that include multiple visits, vaccinations, and growth monitoring at discounted rates. Ask our front desk about available packages. |
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